OK, So Here's The Deal...

A Marine Major, Running Fool, and All-Around Smart-Ass.

Friday, May 26, 2006

Let's All Shop at Sears!

Another golden nugget I found recently:

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"I assume you have all seen the reports about how Sears is treating its reservist employees who are called up? By law, they are required to hold their jobs open and available, but nothing more. Usually, people take a big pay cut and lose benefits as a result of being called up...Sears is voluntarily paying the difference in salaries and maintaining all benefits, including medical insurance and bonus programs, for all called up reservist employees for up to two years. I submit that Sears is an exemplary corporate citizen and should be recognized for its contribution.

Suggest we all shop at Sears, and be sure to find a manager to tell them why we are there so the company gets the positive reinforcement it well deserves.

So I decided to check it out before I sent it forward. I sent the following email to the Sears Customer Service Department:

...I received this email and I would like to know if it is true. If it is, the Internet may have just become one very good source of advertisement for your store. I know I would go out of my way to buy products from Sears instead of another store for a like item even if it was cheaper at the other store.

Here is their answer to my email......................

"Dear Customer:
Thank you for contacting Sears

The information is factual. We appreciate your positive feedback. Sears regards service to our country as one of greatest sacrifices our young men and women can make. We are happy to do our part to lessen the burden they bear at this time.

Bill Thorn
Sears Customer Care
webcenter@sears.com
1-800-349-4358"

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5 Comments:

  • At 8:44 AM, Blogger ellenweber said…

    I was glad to see this post since I too wrote a blog recently about Sears service in a similar light! Thanks... since I had no idea of their address I doubt they have seen my words but I am so glad they got yours! Well said and well deserved kudos!

     
  • At 2:11 PM, Blogger O! said…

    Cool. I always did love those models in the Sears catalogues.

     
  • At 4:52 PM, Blogger Viper said…

    Ellen, I would love to take credit for this but they are not my words. I found it on a wite called TogetherWeServed.

     
  • At 8:04 PM, Anonymous Anonymous said…

    Very True and thank you for spreading the word. We had a manager that was assigned overseas for 1 year. In his absence, we kept his position open and payed the difference in his salary. Prior to leaving he was in an interview process for a promotion. He had to put that on hold as well. When he returned, he received his position back, he also received his annual increase, bonuses for that year. He also received a call back from the team that was interviewing him before his departure and the job he had posted for was extended to him. It has been wonderful to see all our family still have their career when they return.

    Thanks Kim

     
  • At 7:14 AM, Blogger Viper said…

    Sears rocks!

     

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